Welcome to our Sohi khadi FAQ page!
Here, we’ve compiled a list of common questions and answers to help you navigate our website and make the most of your shopping experience. If you have any other questions or need assistance, please don’t hesitate to contact our customer support team.
How do I place an order?
- To place an order, simply browse our website, select the items you like, and add them to your cart. Then, proceed to the checkout, where you’ll provide your shipping and payment information.
What payment methods do you accept?
- We accept a variety of payment methods, including Cash on Delivery, Bikas Payment and more. You can view the complete list during the checkout process.
Can I track my order?
- Yes, you can track your order. Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track the status of your shipment on our website or the carrier’s site.
How long will it take to receive my order?
- Delivery times vary depending on your location and the shipping method chosen at checkout. Typically, orders are delivered within 3-7 business days. For more information, visit our Shipping & Delivery page.
What is your return policy?
- We have a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 7 days of receiving it for a full refund or exchange. For more details, please visit our Returns & Exchanges page.
How do I check the size and fit of an item?
- Each product page includes a size chart and fit guide to help you choose the right size. If you have further questions, feel free to contact our customer support team for assistance.
Do you have a physical store or showroom?
- Currently, we operate exclusively online and do not have physical stores or showrooms.
Can I subscribe to your newsletter for updates and promotions?
- Yes, you can subscribe to our newsletter at the bottom of our website. By subscribing, you’ll receive updates on new arrivals, promotions, and exclusive offers.
How can I contact customer support?
- You can reach our customer support team through our Contact Us page, where you can fill out a form with your inquiry, or you can email us at support@sohikhadi.com. We aim to respond to all inquiries within 24 hours.or visit our Facebook Page and send a message in inbox or if you feel free you are given whatsapp or Phone call directly.get more information visit our Contact us page.
We hope these FAQs have been helpful. If you have any additional questions or need assistance with anything else, please don’t hesitate to reach out to us. Happy shopping!